Press Release

Azara Healthcare Announces Automated Outreach Solution For COVID-19 Vaccine Administration

Software Innovation Identifies and Contacts Patients to Recieve Vaccine and Return for Second Dose

Boston, MA – January 28, 2021 – Azara Healthcare, a leading provider of population health solutions with deep roots in the community health marketplace, today announced general availability of its COVID-19 Immunization programs within its Azara Patient Outreach module.  The innovative solution, powered in part by partner CareMessage, allows Azara clients to automate the process of outreach to patients regarding scheduling and receiving a COVID-19 vaccine.  With automatic prioritization and outreach to patients based on a customizable set of clinical factors, the solution frees up valuable staff time to administer the vaccine and care for patients during the pandemic.

“Our text-based outreach solution reached more than 100,000 patients in the last 3 months alone,” said Jeff Brandes, CEO of Azara Healthcare. “With COVID vaccine supplies now coming to our clients, combining our outreach capability with the smarts of Azara’s “Set it and Forget it” program management made all the sense in the world.  We’re thrilled to do our part to help our clients better serve their patients during these challenging times.”

The COVID-19 Immunization programs within Azara Patient Outreach follow a proven four-step methodology to encourage patients to take action to protect their health.

  1. Providers at the client center, clinic, or practice establish clinical guidelines to prioritize which patients should receive the vaccine.
  2. Outreach texts and clinical guidelines are configured within the Azara population health solution (DRVS).
  3. DRVS continuously runs its inclusion algorithms in the background to identify patients who are prioritized to receive the vaccine.
  4. As patients are determined by inclusion criteria for the COVID-19 Immunization programs, automated outreach texts are sent to patients alerting them to the availability of the vaccine or that they are due for their second dose.

The COVID-19 Immunization programs within Azara Patient Outreach can be configured to alert patients to COVID-19 vaccine availability as well remind patients regarding a second dose if required by the vaccine manufacturer.  The solution includes customization for patients with and without upcoming appointments.

"FQHCs, CHCs and safety net providers play a unique and critical role in engaging underserved patients and driving vaccinations. Azara Patient Outreach offers our partners a scalable and easy-to-use messaging solution that supports their vaccine operations through patient-centric communication and education,” said Vineet Singal, CEO of CareMessage.

The COVID-19 Immunization programs are included in the standard Azara Patient Outreach module and have been activated for all existing users.  To help make it easier for Azara DRVS users who do not yet have Azara Patient Outreach, Azara is offering a “COVID only” package to assist our clients in fighting the pandemic.  In partnership with our patient engagement partner, CareMessage, we are offering the Azara Patient Outreach module at more than a 50% discount for the first six months of use.

“We hope that by lowering the barriers to communicating with patients, we can do our part to accelerate the vaccine rollout nationwide—especially among the most vulnerable populations our clients serve,” said Brandes.

To learn more about Azara Patient Outreach for COVID-19, visit:

About Azara Healthcare
Azara Healthcare is the leading provider of data-driven analytics, interoperability, quality measurement and reporting for the Community Health and physician practice market. Azara solutions empower more than 1,000 Community Health Centers, physician practices, Primary Care Associations, Health Center Controlled Networks, clinically integrated networks and regional health plans in 36 states to improve the quality and efficiency of care for more than 25 million Americans through actionable data. Azara consistently earns accolades as a top population health vendor by industry market intelligence firm KLAS Research and was ranked number one in MACRA and MIPS Support Technology for Value-Based Care by Black Book Research. For more information visit:

About CareMessage
CareMessage is a mobile technology 501c3 non-profit and the largest patient engagement organization in the United States focused solely on the underserved. Having reached more than 30 million underserved patients, CareMessage offers a uniquemobile messaging technology that empowers safety net providers to improve health outcomes and reduce the cost of care for vulnerable populations. CareMessage operates under the guiding principle that everyone should have access to quality healthcare, regardless of their ability to pay, where they live, and the language they speak.

Media Contact:
Kristen Jones
Director of Marketing



Copyright 2018 © Azara Healthcare