Azara Patient Outreach + Care Message

Azara Patient Outreach, powered by Care Message helps DRVS users improve patient care and close care gaps by allowing them to conduct targeted outreach programs utilizing patient information already contained and curated within DRVS.

DRVS users can engage patients through pre-configured “Set it and Forget it” programs that automatically initiate patient contact (text or automated call), track response and follow-up actions, adjust outreach efforts and quantify results.  For any program conducted, users can view the efficacy and performance of the effort using the Measure Analyzer and DRVS Dashboards to gain insights on patient response and impact on quality results.

Practice staff can now prioritize their personal outreach workload to a much smaller set of unengaged patients—those who do not respond to the automated campaigns.

Azara Patient Outreach allows users to:

  • Greatly expand the number of patients that can be reached

  • Identify care gaps or soon to be due items (immunizations, well child visits, etc.)

  • Initiate automated patient outreach via text

  • Automatically move patients in and out of the program based on their actions/responses

  • Report on measure improvement and response rates

  • Improve patient care and patient engagement

  • Support and educate patients for wellness and chronic care management outside of office visits

Already a CareMessage customer?

DRVS users that are also current CareMessage customers can take advantage of Azara Patient Outreach programs and features by subscribing to the Patient Outreach Connector for CareMessage.  Contact to learn more.

Interested in Learning More About Azara Patient Outreach or the Patient Outreach Connector for Care Message?

Contact your PCA, HCCN, your Azara Account Rep or 

Check out DRVS Help for more presentations and webinars on using Azara Patient Outreach.

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