Azara Patient Outreach helps Azara DRVS users improve patient care and close care gaps by allowing them to conduct targeted outreach programs utilizing patient information already contained and curated within DRVS.
DRVS users can now engage patients through pre-configured “Set it and Forget it” programs that automatically initiate patient contact via text, track response and follow-up actions, adjust outreach efforts and quantify results. For any program conducted, users can view the efficacy and performance of the effort using DRVS Measures and the APO Campaign Performance Report to gain insights on patient response and impact on quality results.
Practice staff can now prioritize their personal outreach workload to a much smaller set of unengaged patients—those who do not respond to the automated campaigns.
Azara Patient Outreach allows users to:
Greatly expand the number of patients that can be reached
Identify care gaps or soon to be due items (immunizations, well child visits, etc.)
Initiate automated patient outreach via text
Automatically move patients in and out of the program based on their actions/responses
Report on measure improvement and response rates
Improve patient care and patient engagement
Support and educate patients for wellness and chronic care management outside of office visits*
Watch to learn how Azara Patient Outreach ‘Set it and Forget it’ text message campaigns can help your practice improve patient engagement and close care gaps.
Patient Outreach Connector
Azara Patient Outreach programs and features seamlessly connect with industry leading outreach platforms through the Patient Outreach Connector. These interfaces quickly and easily integrate DRVS with our text messaging partners to effectively utilize your patient data and track and measure outreach efforts.
Did you know? 82% of text messages are read within 5 minutes.
To have messages flow automatically to patients who need them and not those who don’t enables us to focus on higher priority outreach. – Azara Client
Comprehensive Diabetes (Nephropathy, Eye and Foot Exam)
COVID-19 Immunization
Flu Vaccine
Hypertension (Undiagnosed, Control)
Hypertension Medication Renewal and Adherence
Immunizations (Childhood, Adolescent)
Medicaid Eligibility
Medicare Annual Wellness Visits
Members without Visits
Open FIT
Patients without Visits
Transitions of Care
Untested A1c / Uncontrolled A1c
Well Child
NEW! APO Campaign Performance Report
This new report provides an overview of the effectiveness of an APO text message campaign and depicts the impact on patient engagement by displaying the care gap closure rate and percent of patients who made or kept an appointment after they were texted.
Automated patient outreach uses technology to send targeted messages—such as reminders, education, or follow-ups—via text, phone, or other channels. It helps organizations engage patients consistently without overloading staff.
Tracking outreach effectiveness requires visibility into delivery, response, and outcomes. Azara provides reporting that shows which messages drive appointments, screenings, or follow-up care—allowing organizations to refine engagement strategies over time.
Common barriers include language, access, trust, and competing priorities. Azara helps address these challenges by enabling targeted, culturally appropriate outreach and connecting engagement efforts directly to clinical and quality goals.
Interested in Learning More About Azara Patient Outreach or the Patient Outreach Connector?
Contact your PCA, HCCN, your Azara Account Rep orsolutions@azarahealthcare.com. Check out DRVS Help for more presentations and webinars on using Azara Patient Outreach.
*Education programs are currently only available through CareMessage **Additional data and integration are required for some programs. See brochure for additional details.
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