Support

Azara Healthcare is dedicated to providing responsive DRVS support for its customers through email, phone, and an online support ticket submission process. We also provide training and resources for you to effectively use DRVS and learn and share new ideas on how to optimize the tool to transform your practice.

Email

support@azarahealthcare.com

Phone

781.365.2213

Azara Healthcare offers business hour phone and email support for application and technical issues. Azara asks its clients to centralize support at their organization. Typically, the PCA or HCCN appoints a data analyst to work with its centers and data to help them get the most from DRVS. We suggest that clients route their support request through this in-house expert(s) where applicable.

Training Resources & Webinars

Azara provides a full range of training and start-up resources. Each client site is given a set of DRVS user guides and training materials. Instructor-led training, web-based and in-person, are held for end users and managers. Additional training is available upon request. Azara also provides a comprehensive data mapping document detailing the specific connection to each client’s EHR and EPM database as a reference guide.

DRVS webinars are available to users in the DRVS Help section accessible through the unique DRVS login for each location and user.

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